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How ezy88 Handles Your Personal Information

Your account data, wallet details and activity on ezy88 are handled with a clear and straightforward approach — we collect only what we need, we store it securely, and we do not sell it to third parties.

No data selling to third partiesDANA, OVO, GoPay wallet data protectedAccount activity kept privateSSL-encrypted connectionsData deletion requests accepted
ezy88 How ezy88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Use the live chat window in your account dashboard to raise a data query directly. Our support team handles privacy questions alongside account help.
Email Data Requests Send a written data access or deletion request to our support email. Include your registered account details so we can locate and action your request promptly.
Account Settings Path Some data preferences — including communication opt-outs — are manageable directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Encrypted Data Storage All account data, including linked wallet identifiers for DANA, OVO, and GoPay, is stored using SSL encryption. Sensitive fields are hashed and never exposed in plain text to internal or external systems.
Cookie Use on ezy88 We use session cookies to keep you logged in and functional cookies to remember your game lobby preferences. You can disable non-essential cookies through your browser settings at any time.
Account Security Measures Login attempts are monitored per device. If we detect access from an unrecognised device, an OTP verification step is triggered before the session opens — keeping your account yours.
Data Retention and Deletion We keep your data for as long as your account is active. Once an account is closed, we retain only what applicable regulations in eligible Indonesia regions require, then delete the remainder on schedule.

Common Questions About Your Privacy Rights

Here are the questions we hear most often about how your data is handled on ezy88. If your question is not covered here, reach us through live chat or email.

We collect your name, contact details and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also logged automatically for security purposes.

Yes. Send a data access request to our support email with your registered account details. We will locate your records and respond within a reasonable timeframe under applicable local standards.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with game studios where required to run their content.

Contact us via live chat or email with a written deletion request. Once your account is closed, we remove data that is not required by applicable regulations in eligible Indonesia regions.

We use session and functional cookies. You can disable non-essential cookies in your browser settings. Turning off all cookies may affect how the account dashboard and lobby load on your device.

Wallet identifiers linked to DANA, OVO, or GoPay are stored with SSL encryption. Full wallet credentials are never stored on our servers — only the reference data needed to process your transaction.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.