Reference

Terms and Conditions for Your ezy88 Account

These terms set out what you agree to when you open and use an ezy88 account — covering deposits through DANA, OVO, and GoPay, how your account works, and what applies when rules change.

Applies to all account holdersCovers DANA, OVO, GoPay depositsEligibility subject to local lawUpdated terms notified in-accountIndonesia-region scope

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TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear — or if you think a rule has been applied incorrectly to your account — our support team can walk you through it. Reach out through live chat, email, or your in-account message centre. We aim to respond to terms-related queries with a clear written answer so you have a record of the outcome.

What These Terms Cover and How They Apply

ezy88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on ezy88, you accept these terms in full. They govern every action on your account — from how you fund it using DANA, OVO, or GoPay, to how withdrawals are processed and how disputes are handled. We may update these terms when

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operational or regulatory conditions require it. When that happens, we'll notify you through your registered account channel before the changes take effect. Continued use of the account after that notice counts as acceptance. These terms apply to accounts registered for eligible regions in Indonesia where local
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law permits access. If a particular section conflicts with applicable local law in your region, that section does not override your legal rights. Account activity tied to payment wallets — including DANA, OVO, and GoPay — is subject to both these terms and the individual wallet
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provider's own policies. Where those policies differ, we'll flag which rule applies to your transaction. Players in Bekasi and across Indonesia who use e-wallet deposits should check that their wallet is verified before initiating a withdrawal request, as unverified wallets may delay the processing step.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Transparency

These terms are not just a formality. They define how we protect your account data, how long we keep transaction records, and who you contact when something needs to change. We keep the policy language direct so you know exactly where you stand with your account at any point.

Data Retention

We retain account and transaction records for the period required under applicable regulations. You can request a summary of your stored data by contacting support in writing.

Account Security

Your account is protected with password authentication and OTP verification at login. Never share your credentials — any activity under your account credentials is treated as authorised under these terms.

Cookie and Session Use

We use session cookies to keep your account active while you navigate the lobby. Persistent cookies help us remember your preferred payment method — such as DANA or OVO — across sessions.

Requesting Changes

To update your registered details or dispute a term applied to your account, submit a written request via email or in-account message. We'll confirm receipt and respond within our standard handling window.

Common Questions About These Terms

These are the questions we get most often about how our terms work — covering account eligibility, payment rules, updates and your rights as an account holder.

These terms apply to anyone who opens an ezy88 account in an eligible Indonesia region where access is permitted under local law. They cover all account activity from registration onward.

We'll send a notice to your registered account channel before any update takes effect. Continuing to use your account after that notice means you accept the revised terms.

Yes. Each wallet provider has its own policies that run alongside ours. For any transaction made via DANA, OVO, or GoPay, both sets of rules apply. We flag which rule governs disputed transactions.

Yes. Send a written request through email or your in-account message centre. We'll confirm receipt and provide a summary of your stored account and transaction data as required.

Contact support via live chat or email with the relevant account detail. We'll review the specific rule in question and provide a written response so you have a clear record of the outcome.

Yes. An unverified wallet may delay your withdrawal request. Make sure your DANA, OVO, or GoPay account is fully verified with the wallet provider before you submit a withdrawal on ezy88.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoEzy88 Glossary

Terms and Conditions for Your ezy88 Account

Reach Us About These Terms

Account Security and Policy Transparency

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens when the terms are updated?

03 Do DANA, OVO, and GoPay transactions follow separate rules?

04 Can I request a copy of the data ezy88 holds on my account?

05 What do I do if I think a term was applied incorrectly to my account?

06 Does my OVO or GoPay wallet need to be verified before I can withdraw?

Terms & Conditions

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